Web-app-espocrm Role

Description: Open-source CRM platform for managing sales, customer interactions, and business processes across teams

Variables

  • author: Kevin Veen-Birkenbach

  • description: Open-source CRM platform for managing sales, customer interactions, and business processes across teams

  • license: Infinito.Nexus Community License (Non-Commercial)

  • company: Kevin Veen-Birkenbach https://www.veen.world

  • galaxy_tags: [‘espocrm’, ‘crm’, ‘sales’]

  • issue_tracker_url: https://s.infinito.nexus/issues

  • min_ansible_version: 2.9

  • platforms: [{‘name’: ‘ArchLinux’, ‘versions’: [‘all’]}, {‘name’: ‘Debian’, ‘versions’: [‘all’]}, {‘name’: ‘EL’, ‘versions’: [‘all’]}, {‘name’: ‘Fedora’, ‘versions’: [‘all’]}, {‘name’: ‘Ubuntu’, ‘versions’: [‘all’]}]

README

EspoCRM

Description

Enhance your sales and service processes with EspoCRM, an open-source CRM featuring workflow automation, LDAP/OIDC single sign-on, and a sleek, lightweight UI! 🚀💼

Overview

This Ansible role deploys EspoCRM using Docker. It handles:

  • MariaDB database provisioning via the sys-svc-rdbms role

  • NGINX domain setup with WebSocket and reverse-proxy configuration

  • Environment variable management through Jinja2 templates

  • Docker Compose orchestration for web, daemon, and websocket services

  • Automatic OIDC scope configuration within the EspoCRM container

With this role, you’ll have a production-ready CRM environment that’s secure, scalable, and real-time.

Cosmos

The diagram places EspoCRM in the Infinito.Nexus cosmos: the components it deploys (capabilities), the central services it consumes (dependencies), and its outward reach (federation and bridged external networks).

flowchart LR
    subgraph deps [Dependencies]
        dep_svc_bkp_volume_2_local["svc-bkp-volume-2-local 💻"]
        dep_svc_db_mariadb["svc-db-mariadb 🐳🐝"]
        dep_svc_db_openldap["svc-db-openldap 🐳🐝"]
        dep_svc_net_tor["svc-net-tor 🐳🐝"]
        dep_web_app_dashboard["web-app-dashboard 🐳🐝"]
        dep_web_app_keycloak["web-app-keycloak 🐳🐝"]
        dep_web_app_matomo["web-app-matomo 🐳🐝"]
        dep_web_app_prometheus["web-app-prometheus 🐳🐝"]
        dep_web_app_stalwart["web-app-stalwart 🐳🐝"]
        dep_web_svc_css["web-svc-css 💻"]
        dep_web_svc_logout["web-svc-logout 🐳🐝"]
    end
    subgraph role [web-app-espocrm 🐳🐝]
        svc_sso["sso"]
        svc_ldap["ldap"]
        svc_logout["logout"]
        svc_dashboard["dashboard"]
        svc_matomo["matomo"]
        svc_email["email"]
        svc_mariadb["mariadb"]
        svc_espocrm["espocrm"]
        svc_daemon["daemon"]
        svc_websocket["websocket"]
        svc_css["css"]
        svc_recaptcha["recaptcha"]
        svc_prometheus["prometheus"]
        svc_tor["tor"]
        svc_container_backup["container_backup"]
    end
    dep_svc_bkp_volume_2_local -. "0..1" .-> svc_container_backup
    dep_svc_db_mariadb -. "0..1" .-> svc_mariadb
    dep_svc_db_openldap -. "0..1" .-> svc_ldap
    dep_svc_net_tor -. "0..1" .-> svc_tor
    dep_web_app_dashboard -. "0..1" .-> svc_dashboard
    dep_web_app_keycloak -. "0..1" .-> svc_sso
    dep_web_app_matomo -. "0..1" .-> svc_matomo
    dep_web_app_prometheus -. "0..1" .-> svc_prometheus
    dep_web_app_stalwart -. "0..1" .-> svc_email
    dep_web_svc_css -. "0..1" .-> svc_css
    dep_web_svc_logout -. "0..1" .-> svc_logout

Solid 1:1 edges are fixed relationships; dashed 0..1 edges are conditional (enabled only in matching deployments); red 0..0 edges are turned off in this role. Node markers show the role’s deploy modes (💻 host, 🐳 compose, 🐝 swarm); ❌ marks a service that is explicitly turned off, and ⚙️ an Ansible role dependency declared in meta/main.yml.

Features

  • Workflow Automation: Create and manage automated CRM processes with ease 🛠️

  • LDAP/OIDC SSO: Integrate with corporate identity providers for seamless login 🔐

  • WebSocket Notifications: Real-time updates via ZeroMQ and WebSockets 🌐

  • Config via Templates: Fully customizable .env and compose.yml with Jinja2 ⚙️

  • Health Checks & Logging: Monitor service health and logs with built-in checks and journald 📈

  • Modular Role Composition: Leverages central roles for database and NGINX, ensuring consistency across deployments 🔄

Quick Setup

Development

Clone, set up the workstation, and deploy EspoCRM onto the local stack:

git clone https://github.com/infinito-nexus/core.git
cd core
make onboard
make compose-deploy mode=reinstall apps=web-app-espocrm full_cycle=false

Production

Run the published image to provision the inventory and deploy EspoCRM to a managed server (the mounted volume persists the inventory):

APP=web-app-espocrm
HOST=<your-server>
DOMAIN=<your-domain>
TLS_MODE=self_signed
SSH_PUBLIC_KEY="<your-ssh-public-key>"

docker run --rm -it \
  -v "$PWD/inventories:/etc/infinito.nexus/inventories" \
  -e APP="$APP" -e HOST="$HOST" -e DOMAIN="$DOMAIN" -e TLS_MODE="$TLS_MODE" -e SSH_PUBLIC_KEY="$SSH_PUBLIC_KEY" \
  ghcr.io/infinito-nexus/core/debian bash -c '
    INVENTORY=/etc/infinito.nexus/inventories/production
    infinito administration inventory provision "$INVENTORY" \
      --inventory-file "$INVENTORY/devices.yml" \
      --host "$HOST" \
      --include "$APP" \
      --vars "{\"TLS_MODE\": \"$TLS_MODE\", \"DOMAIN_PRIMARY\": \"$DOMAIN\", \"users\": {\"administrator\": {\"authorized_keys\": [\"$SSH_PUBLIC_KEY\"]}}}" &&
    infinito administration deploy dedicated "$INVENTORY/devices.yml" \
      --password-file "$INVENTORY/.password" \
      --diff -vv'

AI Assistance

This role deploys no AI surface and declares no litellm service, because EspoCRM’s open-source distribution does not ship one. At the pinned version 10.0.4, application/Espo/Modules contains only Crm, application/Espo/Resources/metadata/app/config.json declares no AI key, and the release ZIP the image is built from leaves custom/Espo/Modules empty. The AI features (Summary, Intelligent Paste, AI Email Composer, AI formula functions) live exclusively in the commercial Intelligence extension, which is closed source, requires a purchased license, and is published in no espocrm GitHub repository. Bumping the version does not change this: the extension is documented as requiring EspoCRM 10.0.3 or greater, so newer cores stay hosts for it rather than absorbing it.

To connect EspoCRM to the platform gateway once a license is available:

  1. Obtain the extension ZIP and make it reachable from the stack host at deploy time.

  2. Install it inside the container with bin/command extension --file="path/to/package.zip", or through Administration > Extensions, and confirm it with bin/command extension --list.

  3. Create the AI model entry under Administration > Intelligence panel > Settings, selecting the Custom OpenAI-compatible provider, and enter the API credentials under Administration > Integrations.

  4. Use LITELLM_OPENAI_BASE_LOCAL_URL as the base URL, LITELLM_CHAT_MODEL as the model name, and the role’s own virtual key from lookup('config', application_id, 'credentials.litellm_api_key') as the API key. Re-add that credential to meta/secrets.yml and the litellm service to meta/services.yml in the same change, so the gateway mints the key only once a consumer presents it.

The field names on the provider record are only discoverable by unpacking the purchased artifact, so step 3 has to be measured against the extension actually installed rather than assumed from this note.

Further Resources

Persona contract opt-outs

biber only ever exists inside EspoCRM through OIDC auto-provisioning (ESPOCRM_CONFIG_OIDC_CREATE_USER=true, `templates/env.j2 <./templates/env.j2>`__); the role itself seeds only the administrator account. In the services.sso.enabled: false matrix variants that provisioning path is gone and no native biber user exists, so `templates/playwright.env.j2 <./templates/playwright.env.j2>`__ renders PERSONA_BIBER_BLOCKED=true. The administrator and guest personas run in every variant.

Credits

Implemented by Kevin Veen-Birkenbach. Part of the Infinito.Nexus Project and maintained by Kevin Veen-Birkenbach. Licensed under the Infinito.Nexus Community License (Non-Commercial).